SUGAR GEN LLC

Scheduling policies: We require 24 hours notice for canceling or rescheduling appointments. We ask this so we may open up your time-slot to another sugaring client. Cancellations or rescheduling made less than 24 hours will result in a charge of 50% of the scheduled appointment. No-show appointments will be charged 50% of the service scheduled. Your scheduled appointment is booked specifically for you, our Sugarist cannot fill a no-show time slot, so we ask our clients to have consideration for them. When scheduling your first appointment, we require a credit card number to hold your appointment. We charge 50% of service. This is for the purpose of our no-show policies. Any issued chargebacks will result in no future services. Late appointments: We make every consideration to accommodate our clients if they are late. Please keep in mind that we book appointments in 15 minute increments. Depending on the service, we cannot accommodate our clients that are over 8 minutes late for 30 min slots and over 4 mins late for a 15 min slot . We understand things happen like traffic, kids, jobs and life, but please allow ample time to make your appointment time. Arriving after the waived time is considered a no show. If we run into delays with your appointment, you will be notified as soon as possible. If you need to reschedule your appointment due to a casualty on our part, your appointment will be our first priority.